I might add that systems are not newegg’s strength. This may be a roundabout way to do it, but if you have no luck with remote desktop; – make a ghost image of the troublesome machine – clone it onto a similar machine with a PS2 older Optiplex maybe? It sounds stupid and the fact that Windows detects other devices before a keyboard IS stupid , but it’s worked for me several times. Originally Posted by Rich-M So are the other 4 on the back of the tower and the two you were using were on the front of the tower? Why this is, I have no idea, but it occurs on all the Dells even after we apply an image.. Thanks for the ideas. Can you try a wired USB keyboard?

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The service at newegg is superior. I have tried that, it also shows no change. IMO it is OK to say where you bought it. Have you tried the keyboard in a different USB port?

Why this is, I have no idea, but it occurs optipleex all the Dells even after we apply an image. Solder out the failed motherboard chip.


I am quite familiar with with newegg, i have made many purchases from them as well. I somehow believe it’s a driver issue, as all theparts iinside the computer are new, but without the computer reading the keyboard I can’t do kyeboard. Some had very minor and easily remedied problems. Stupid thing is, if you hx620 at the login screen, you don’t “see” this message as it will only show when you have logged in.

Ah, forgot to mention that. I have purchased a total of 9, 2 were for my own projects. The beautiful Optipleex Northwest Registered: Wed Jan 16, 2: If you have a CRT, that would proabably work best.

Grimreaper Smack-Fu Master, in training Tribus: Tue Jan 15, Tue Jan 15, 7: I really do appreciate your time and effort! Frankly, I don’t think tiger or any other vendor wants to invest the time to thoroughly check out a product like a computer.

Dell OPTIPLEX GX620 Keyboard Failure

Look for two bare pins labeled clrcmos or similar. Sep 23, Posts: Check the network light in the back opti;lex the PC. Do you not have a remote control client on it?


One fix is to manually restore the registry. Windows 10 Professional My System. You have three options: Ars Praefectus et Subscriptor.

There is a option in the bios to turn off notification of KB errors, the bios on a Optiplex has keyboagd way to see or use a wireless KB thus the error message. Teaches me to try and retain those messages better. Net Forums General Hardware General.

Keyboard Failure on start up (Dell OOptiplex gx) – Tech Support Forum

You should be able to remote into it from another PC optiplec get it going. Remove Advertisements Sponsored Links. I had a customer with an older Gateway except that he used PS2 on Millenium. Mon Jan 14, 4: